Returns and Refund Policy

At Minja Superstore, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we’re here to help.

• Items can be returned within 30 days of receipt, provided they are unused, in their original packaging, and in the same condition as received.

• Certain items, such as perishable goods, custom products, or sale items, may not be eligible for return. These exceptions will be clearly stated in the product description.

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.

• Approved refunds will be processed back to your original payment method within 5-10 business days.

• Shipping costs are non-refundable unless the return is due to an error on our part, such as incorrect or defective items.

• If you received a damaged or defective item, we’re happy to offer an exchange. Please contact us at sayhi@minja.co.uk with your order details.

• To initiate a return, email us at sayhi@minja.co.uk with your order number, reason for return, and supporting photos (if applicable).

• Once approved, we’ll provide instructions on how and where to send your item.

If you have any questions, feel free to contact us at sayhi@minja.co.uk